In a bid to enhance its international delivery services in the Asia Pacific Fed Ex Express has given customers access to FedEx International Economy (IE).
Effective since 2nd of May, the move now connects the Asia Pacific to 170 markets worldwide.
The IE service typically delivers within APAC in two to five business days and to major markets in Europe and the US in four to five business days.
Customers who want to ship less urgent shipments with day-definite delivery will get, according to the parcel delivery specialist, the same reliability as FedEx time-definite International Priority service.
“Businesses, especially small businesses, are looking for ways to introduce efficiencies that can help their bottom line, particularly in this economic environment,” said Kawal Preet, FedEx Express President of Asia Pacific, Middle East, and Africa.
“With more customers, particularly online consumers, ranking delivery speed as a less important factor in placing an order, businesses are looking for differentiated solutions. This is part of our continued efforts to deliver greater value and an outstanding experience for our customers.”
Senior Vice President of Marketing and Customer Experience for the Asia Pacific, Middle East, and Africa region, FedEx Express, Salil Chari, acknowledged that not everything needs to be delivered the next day.
“Day-defined delivery is what more of our customers are looking for and our IE service enables us to address customers’ changing needs and expectations to select the service that adds the most value to their business,” said Salil Chari, Senior Vice President of Marketing and Customer Experience for the Asia Pacific, Middle East, and Africa region, FedEx Express.
